Department

PSD Graphic Arts

About the Department

The mission of PSD Graphic Arts is to provide high-quality print and design services to the Physical Sciences Division and the University of Chicago. There are two categories of services provided by Graphic Arts: graphic design—broadly defined as the conceptualization and creation of designed materials promotional or informational needs; and print production—including printing, book binding, and framing services.

All Graphic Arts employees must be dedicated to developing respectful and productive relationships with faculty, students, and staff, while serving to assist them with their print and design needs in a convenient, dependable, efficient, and friendly manner. Graphic Arts staff members recognize that cooperation is essential to quality service. It is important that all staff members serve one another in the spirit of trust, respect, openness, and cooperation.

Job Summary

The Website and Digital Resources Administrator operates as a full-time divisional resource for a wide range of website support, and coordination of relevant digital policies, services, and tools. This role contributes directly to the maintenance and functionality of the PSD departmental websites, the creation and maintenance of institute and center websites, the creation of faculty and lab websites, and communication of high-level information to PSD web owners and users. The role also contributes to the PSD Communications Team outreach and special projects, Departmental event organization and promotion. Contributes to compliance with UChicago branding requirements, compliance with WCAG and internal UChicago Accessibility standards.

Responsibilities

Act as first point of contact for divisional web-related questions and projects.
Perform basic troubleshooting and diagnostics for PSD websites.
Coordinate with web developers to fix technical issues and implement requested changes.
Facilitate and lead training sessions for users of PSD supported and affiliated websites.
Communicate web-related updates from ITS and PSD Dean’s office to individual site owners.
Set up, provide access to, and field questions regarding Google Analytics data.
Add, edit, and remove content as needed.
Act as liaison between PSD departmental website and external web-related groups (CDA, ITS, external vendors, etc.) This can include general advising, attendance during meetings, and management of small projects.
Coordinate with ITS to set up new Voices template sites, connect existing domains, and secure approval for new uchicago.edu domains.
Provide content and organization guidance to new website clients.
Complete front-end design and setup of new websites using UChicago Voices templates.
Set up and connect Google Analytics accounts.
Educate colleagues on University-approved, web and design related resources available to them. Conduct research and coordinate with specialists as needed.
Educate colleagues on best practices regarding accessibility, branding, and security, referring out to specialized resources and advocating for clients with specialists as needed.
Provide tailored, recorded training sessions for users of new sites.
Advise leadership on web-related decision-making and special projects.
Own technical components of special projects; coordinate with developers as needed.
Attend quarterly Digital Accessibility Advocate meetings and stay up to date with University accessibility requirements and resources.
Support director and design team on digital and print projects.
Design elements for digital advertising, PowerPoint graphics, information graphics, email, other campaign materials.
Design in a wide range of formats for clients representing a variety of disciplines and research interests.
Advocate for exceptional design internally and outside the University.
Participate in conceptual development with director and design team.
Take feedback from the creative team and execute immediately.
Work within established design guidelines when applicable to ensure brand consistency and adherence to brand guidelines.
Work with director to develop and maintain department website.
Enables the ability for PSD leadership, faculty, and staff to understand and effectively complete assigned tasks related to or dependent on digital resources.
Accomplishes assigned duties through two or more of the following: written communications; visual/graphic media, which may include Web site development and maintenance; avenues of digital communications and social media. The incumbent is still acquiring higher-level knowledge and skills.
Solves a range of straightforward problems, as work assignments are difficult and broad in nature, usually requiring originality and ingenuity. Manage digital and social media assets (including routine website maintenance); compiles and analyzes relevant metrics based on established strategic goals.
Continues to build knowledge of the University, processes and customers.
Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

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Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

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Certifications:

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Preferred Qualifications

Education:

Bachelors degree.

Experience:

Experience overseeing web development projects with both internal and external teams.

Technical Skills or Knowledge:

Experience and proficiency in the following software packages: The Adobe Creative Suite (Photoshop, Illustrator, InDesign, Flash, Dreamweaver, Acrobat, After Effects, Premiere Pro), The Microsoft Office Suite (Word, Excel, Publisher, PowerPoint), Final Cut Pro X.
Experience and proficiency with HTML and CSS.
Experience with web development tools Brackets and PyCharm.
Experience with website builders such as Wix and Squarespace.
Experience with CMS systems such as Wordpress, Drupal, and Expression Engine.
Experience with UI/UX strategies including: writing design analysis, collecting user research, drafting personas, site maps, wireframes, and content libraries, creating both lo-fi and hi-fi interactive prototypes, and creating pixel-perfect mockups in Photoshop.

Preferred Competencies

Manage interpersonal relationships and interact/communicate with clarity, tact, and courtesy with all customers.
Ability to communicate effectively in English, both orally and in writing.
Strong ability to identify priorities is a must, as is the ability to recognize, resolve and refer problems.
Must work effectively with supervision and as part of a team.
Ability to use and learn a range of position-related software applications for all necessary platforms.
Demonstrated attention to detail and good listening skills.
Analytical and problem-solving skills.
Task organization skills, including the ability to manage multiple tasks simultaneously and to switch between projects quickly is important.
Ability to meet demanding deadlines and to work through technical difficulties with equipment is vital to this position. The person in this position must be able to pay close attention to detail despite constant interruption and will be expected to keep many assignments moving simultaneously.

Application Documents

Resume (required)
Cover Letter (preferred)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Communications

Role Impact

Individual Contributor

FLSA Status

Exempt

Pay Frequency

Monthly

Scheduled Weekly Hours

37.5

Benefits Eligible

Yes

Drug Test Required

Health Screen Required

Motor Vehicle Record Inquiry Required

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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Website and Digital Resources Administrator