POSITION SUMMARY

The position of Multicultural Outreach Coordinator with the Center for Organ Recovery & Education (CORE) is one of moderate to considerable responsibility. The Multicultural Outreach Coordinator develops and coordinates communications to positively influence community and religious leaders, government officials, health care professionals and media to increase organ and tissue donation among ethnic minorities. Responsible for coordinating educational programs, special projects, and publications and communication efforts designed to promote CORE throughout the region and increase public awareness of and commitment to organ and tissue donation and transplantation. They will work to ensure that all programs, activities, and communication tools demonstrate internal and external support for CORE’s mission and image.

They will have the ability to develop, implement and deliver educational programs, special events, and communication tools that target CORE’s audiences, positively predispose the public to CORE’s key messages, and result in increased awareness and consent. Solid oral and written communication skills are required, as is the ability to meet deadlines, understand, track, and maintain budgets and goals and objectives of the department. They will have the ability to travel throughout CORE’s service area including Pennsylvania, West Virginia and Chemung County, New York and work weekends and evenings. They must be able to demonstrate organizational skills, effective use of time/project management and ability to meet deadlines. Excellent interpersonal skills are required to work with diverse audiences, including volunteers, community partners, students, transplant recipients, transplant candidates and donor families. A commitment to CORE’s mission and ability to represent the organization in a positive manner will lend itself to the ability to fulfill the requirements of the position.

SCOPE OF RESPONSIBILITY

The CORE Multicultural Outreach Coordinator reports directly to CORE’s Director of Public Affairs and Donor Family Services. They will initiate contacts, as well as respond to inquiries, for programs and opportunities to advance CORE’s mission. The Multicultural Outreach Coordinator is expected to provide direction with diversity and multicultural issues. They will have the ability to oversee and coordinate the MOTTEP Program designed to increase public awareness and commitment to organ and tissue donation and transplant in the multicultural community. The Multicultural Outreach Coordinator will cultivate new and sustain current public education opportunities/partnerships, and deliver presentations to volunteers, schools, health centers, corporations, places of worship and civic organizations, as well as to other agencies or entities as necessary, and proactively assist in developing special events. In addition to delivering presentations and staffing events, health fairs or other programs as required, the Multicultural Outreach Coordinator also will serve as a liaison for members of the CORE Volunteers for Life program. The Multicultural Outreach Coordinator also will assist, and in some cases, take the lead, in arranging special events, including CORE’s annual donor recognition, National Donate Life Month, National ECHO and National Donor Sabbath. They will create and coordinate the development and distribution of newsletters, web-based communications, collateral materials, brochures, posters, and educational materials for public and professional education and fulfill other project commitments as directed by the Director of Public Affairs and Donor Family Services. They will develop and implement tools to measure and evaluate effectiveness of programs, projects, materials and activities and outcome related to the goals of CORE’s Community Outreach department. They will attend designated meetings with community groups, volunteers, health care professionals and other key meetings as requested. They may be assigned other job-related functions by the Director of Public Affairs and Donor Family Services and/or CORE’s President/CEO, such as receiving, investigating, and tracking complaints and issues from the public and other audiences, developing communications measurements and/or other related activities within the department. They will work closely with the Director of Public Affairs and Donor Family Services to establish budgets and work within budgetary guidelines. They will work closely with the Director of Public Affairs and Donor Family Services, other members of the Community Outreach department, and contribute as a member of CORE’s team. They will demonstrate support of donation and CORE’s mission.

JOB QUALIFICATIONS

The position of Multicultural Outreach Coordinator requires that the incumbent have a Bachelor’s Degree in Communications, Public Relations, Journalism, Marketing or other related field, minimum two years’ experience in communications, or public relations preferably with social-cause marketing or health-care background. In lieu of a Bachelor’s Degree, incumbent must have a minimum of five years’ experience in communications, public relations, marketing or other relevant field. Strong written and oral communications skills as well as project management experience are highly desirable. They should demonstrate strong analytical, creative, organizational, and interpersonal skills. Experience dealing with ethnically diverse and culturally sensitive persons in a fast-paced environment preferred. Candidate must possess a valid driver’s license and be able to lift educational materials weighing 30 lbs., carry and set up displays, sit/stand for long periods of time and be available for some overnight stays of related CORE business. They must be willing to travel throughout the service area and be available for some evening and weekend work. They must demonstrate a commitment to CORE’s mission and administrative philosophy, a strong work ethic and a commitment to the overall organ, tissue, and eye donation program.

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Multicultural Outreach Coordinator