The Community Foundation of Broward is a catalyst for bold philanthropy, bringing together donors, nonprofits, and community leaders to address the most pressing challenges facing our region. Through strategic grantmaking and collaborative partnerships, we drive transformative change that uplifts lives and strengthens our local communities.
The Manager of Facilities & Operations supports the Foundation by overseeing its headquarters and providing essential operational, financial, technology and administrative support.
Position Summary
The Manager of Facilities & Operations is responsible for the day-to-day management and efficient operation of the Community Foundation of Broward's headquarters. This position ensures that the building is safe, well maintained, secure and operating effectively while managing vendors, service contracts, building expenses and facility-related projects. The position also provides operational, financial, technology and administrative support to the Finance & Operations team.
This position reports to the CFO/COO.
Position Requirements
• Five or more years of experience in facilities management, property management, office operations, business operations or a related field.
• Experience managing vendors, service contracts, maintenance and facility-related projects.
• Comfortable working with budgets, invoices and basic financial information.
• Strong technology skills and ability to effectively coordinate with an outsourced IT provider.
• Strong organizational, project-management and problem-solving skills.
• Ability to manage multiple priorities and work independently.
• Strong interpersonal and communication skills with a service-oriented approach.
• Bachelor's degree preferred; equivalent relevant experience will be considered.
• Nonprofit experience is helpful but not required.
Primary Duties and Responsibilities
Facilities & Building Management
• Manage the day-to-day operation, maintenance and appearance of CFB's new headquarters.
• Serve as the primary contact for building vendors, contractors and service providers, including HVAC, electrical, plumbing, security, cleaning and other services.
• Coordinate repairs, preventive maintenance and building improvements; manage service contracts, warranties, maintenance schedules and building records.
• Obtain and evaluate vendor proposals, monitor vendor performance and building expenses, and assist with preparation and management of the facilities budget.
• Oversee building access, security systems, emergency preparedness and workplace safety.
• Coordinate office space, furniture, equipment, supplies and other facility needs.
• Coordinate insurance and other building inspections, including elevators, fire extinguishers and fire sprinkler systems, and assist with property documentation and risk management.
• Report power, water, internet and other service outages to appropriate providers, obtain restoration estimates and communicate updates to staff.
Operations & Technology Support
• Serve as the internal coordinator with CFB's outsourced IT provider.
• Assist with computers, phones, conference-room technology, access systems and other office technology.
• Coordinate technology purchases, replacements and inventory.
• Help implement cybersecurity procedures, electronic records management and business-continuity practices.
• Identify opportunities to improve workflows and use technology and AI to increase efficiency.
• Document important operational procedures and maintain organized records.
Finance & Administrative Support
• Generate and distribute monthly fund statements to agencies and requesting fundholders.
• Prepare fiscal year-end electronic fund statements, post them to the fundholder portal and verify that current statements are available to fundholders.
• Assume responsibility over time for quarterly Separately Managed Account (SMA) reporting, including performance, fees and quarter-end balances.
• Prepare program revenue invoices for the Broward Center for Nonprofit Excellence as needed.
• Assist with fiscal year-end external audit confirmations.
• Provide backup to the Manager, Finance & Operations, as needed, including invoice entry, donor-advised fund (DAF) grant entry and vendor setup.
• Assist the Finance team with vendor payments, account reconciliations, financial information and special projects.
• Help track contracts, insurance policies, subscriptions and other recurring organizational expenses.
• Assist with operational budgets and cost analysis, and provide project and administrative support to the CFO/COO and other departments as needed.
Human Resources & Staff Support
• Coordinate staff online training announcements, deadlines, completion tracking and follow-up reminders.
• Assist with job postings on recruitment platforms and forward qualified applicant resumes to hiring departments.
• Manage new-hire onboarding and employee separation logistics, including office assignments, phones, computers, email access and I-9 verification coordination.
• Review annual group health insurance renewal materials before submission to the Senior Director of Finance and Operations.
Characteristics of the Ideal Candidate
We are looking for a hands-on, resourceful operations professional who takes ownership, solves problems and enjoys making an organization run smoothly. The successful candidate does not need to be an accountant, IT professional or building engineer but should be comfortable working with professionals in those areas and ensuring that issues are addressed promptly and effectively.